What To Do When A Death Occurs

01922 438503

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If your loved on dies at home or in the community

If someone dies at home or in the community whether or not the death was expected or not, the first thing to do is call the emergency services on 999 explain that a death has occurred and they then will send out the ambulance and police to assist you in the first instance.

Upon arrival the ambulance service will examine the deceased in order to officially pronounce them as deceased. The police will make some preliminary enquires just to ascertain whether there is any need for their involvement to investigate the circumstances surrounding the death.

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After this one of two things will happen:

Scenario One

Either the ambulance service will themselves take the deceased to the local mortuary, however the most likely action will be for them to arrange the funeral directors who have a contract to recover bodies from the community with the coroner to come and transport the deceased to the local mortuary pending a decision from the coroners office as to whether a post mortem or further examination is required. It is important that you are aware that you have no obligatory contract with these funeral directors and neither will you be liable for any of their costs. You should still contact the funeral director of your choice immediately to notify them of the death so they are able to handle things on your behalf and take the pressure off your shoulders by guiding you through the rest of the process step by step.

Scenario Two

Or the ambulance service will ask you for the details of the funeral director whom you would like to use and then you would simply give them our 24 hour helpline number 01922 438503, they then will contact us and we will come out to recover the deceased into our care; and provide you with all of the interim support you may require in order to put your mind at rest and make sure that you are as well as can be expected given the difficult circumstances.

If your loved one dies in hospital or in a care home

The on duty staff will often try to notify the next of kin as soon as possible to allow them a chance to say goodbye. It is very important to remember however that often a persons condition can deteriorate quite quickly and it may not always be possible for them to notify you in time.

The hospital or care home will be well practiced in actioning the relevant people after a death has occurred and will be able to point you in the right direction. They are not however allowed to influence your choice of funeral director that is entirely your decision. If in doubt you can call us 24 hours a day on 01922 438503 for free interim advice we are always happy to help wherever we can. Because we understand that the shock of loosing someone is in itself a huge pressure upon the loved ones left behind having experienced the loss of a loved one ourselves, so can fully empathies with the way you may be feeling.

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Providing generations of care, with tradition trust and guidance

      EXCELLENT  
   Based on 34 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Hakam Surdhar 
 
 
 
 Trustindex verifies that the original source of the review is Google. I honestly can’t thank Meera and the team enough for how they handled my grandad’s funeral. The organisation and communication throughout were excellent, and their knowledge of Sikh funeral traditions was truly outstanding. They took such great care of my grandad—he looked incredibly smart on the day—and showed genuine kindness and compassion to our whole family during a very difficult time. I would highly recommend this funeral service to anyone looking for a caring and professional team.
  
 
      Posted on Google  
   
   Manvir Bains 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was extremely anxious every day up until the funeral day. My late grandad was loved by us all; the news was agonising. But the way this company handled the entire event was astounding. Meera was an incredible conductor. Throughout the entire day she was kind, considerate, clear and thoughtful. Her attention to detail and the way she supported us all, made me feel like there was always someone with us the whole way. She helped my grandads final journey run as smoothly as possible. I cannot express my gratitude any further. This is a horrible thing to go through, and she not only understood that, but knew exactly what we needed and how we needed it. You could feel the honesty  and reluctance in her words and actions. She is precisely what you need in this sort of situation; a support-pillar in our time of need. My thanks again to Meera for the honest compassion you've shown my family.
  
 
      Posted on Google  
   
   Kalvinder Kaur 
 
 
 
 Trustindex verifies that the original source of the review is Google. I cannot thank Meera enough for all the support received, she looked after my dad so well, she was absolutely brilliant from day 1 even after the funeral she was ringing to see if we were all ok.  I would definitely recommend her to anyone god forbid if anyone loses there love ones, she is amazing.  Everything she did was down to a T.  Thank you so much Meera for making everything   go so smoothly.
  
 
      Posted on Google  
   
   Sim Gill 
 
 
 
 Trustindex verifies that the original source of the review is Google. I cannot express how brilliant Meera and the team were with my grandads funeral. The coordination and communication was brilliant and their knowledge of Sikh funerals was impeccable. My grandad was well taken care of, looked very smart on the day and they really showed so much kindness and compassion for us during the difficult time. I would definitely recommend this funeral company
  
 
      Posted on Google  
   
   Shannon Gill 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thank you to Meera and her team for the kindness and care they showed us after losing my grandad. They were thoughtful, reassuring, and genuinely understanding of how difficult everything felt. Meera handled every detail with sensitivity, guiding us gently through the arrangements and making the whole process feel far less overwhelming. On the funeral day itself, everything was carried out seamlessly and with real respect. They took the time to understand what we wanted and helped us honour my grandad in a way that felt truly personal. I wouldn’t hesitate to recommend them to anyone needing compassionate and professional support.
  
 
      Posted on Google  
   
   Mish 
 
 
 
 Trustindex verifies that the original source of the review is Google. I cannot thank Meera and her team enough for the care and compassion they showed our family after the loss of my father in-law. From the very first phone call, they were professional, patient, and incredibly supportive. They guided us through every step of the process, making what was an impossibly difficult time feel manageable and organized. On the day of the funeral, everything ran smoothly and with great dignity. They took the time to listen to our wishes and created a truly fitting tribute. I would highly recommend their services to anyone in need of support.
  
 
      Posted on Google  
   
   Rupal Mittal 
 
 
 
 Trustindex verifies that the original source of the review is Google. We cannot thank Meera and the team enough for everything they did for us and our family at such a difficult time. They took care of every last detail with care and professionalism.
  
 
      Posted on Google  
   
   Anika Parmar 
 
 
 
 Trustindex verifies that the original source of the review is Google. From the moment we met Meera, we knew we were in safe hands. Her kindness and compassion made a devastating time a little easier to bear. She treated our dad with such dignity and love. It felt Meera was more part of our family than a business,  guiding us every step of the way. I cannot recommend Meera @ The Indian Funeral Company enough, they provided a 5 star service during our most difficult time.
  
 
      Posted on Google  
   
   shikha mittal 
 
 
 
 Trustindex verifies that the original source of the review is Google. Kind and respectful service delivered to a high standard so we didn't need to worry about anything. Talked us through exactly what would happen and everything ran exactly as we wanted.
  
 
      Posted on Google  
   
   Vivek Tripathi 
 
 
 
 Trustindex verifies that the original source of the review is Google. I would like to thank you from the bottom of my heart for everything you did to help bring my late wife to India. I truly don’t have enough words to express my gratitude. Because of your quick response and compassionate support, I was able to have my family see her for the last time and perform all the final rituals here. This meant a great deal to us during such a painful and difficult time. I am sincerely grateful and thankful for your kindness, dedication, and help. Your efforts made an extremely hard situation a little easier for my family and me, and we will always remember your support. With deepest thanks and regards.

Locations We Cover

Indian Funeral Company
17 Liskeard Road Park hall
West Midlands WS5 3EY
01922 438503

Digital Marketing By Stevie Morris